Actual Conversation on Amtrak

I took a train from Grand Rapids to Chicago to pickup a car. This is an actual conversation that took place two seats in front of me on the ride down:

Lady: …. this is my first train experience …
Ticket Man: Well then we will make sure it is a miserable one. Can I get you anything else?
Lady: Coffee?
(They don’t serve coffee because the pots might tip over)
Ticket Man: (Sarcastically)I wish. It’s pathetic.

I wonder if this is why most of the train was empty?

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